Crowne Plaza Key West-La Concha

Great location, clean room and nice statt

Breakfast was excellent. The staff was very good. Excellent location in Key West.

The food was not that good though we were pleased to know the hotel is currently undergoing major renovations that we were told would be completed in April Staff was GREAT!!!

You absolutely cannot beat the location and the history of this property. We found staff helpful and accommodating. We visit Key West annually and always stay at another resort, but I really wanted to be on Duval St this time. Concierge was friendly and helpful. Overnight staff was amazing when our door was mysteriously locked from the inside (we're blaming a ghost lol) We left our room around 10am and didn't return until around 11:30 that night - got our key card out and opened the door to find the hotel door latch closed only allowing us to open the door approx. 2-3 inches. It's still a mystery how this happened as no one else was in our room except housekeeping! Long story short, the overnight agent and security guard ended up ripping the lock off the door so we could gain access after a long, hot day. They also refunded our resort fee for the trouble. I would definitely recommend this property.

The location I was Leary of at first, but it turned out to be the best option. So close to a lot.